Why we do things the way we do
Most air conditioning problems we're called out to aren't faulty machines. They're the wrong machine in the wrong place: a unit too small for a west-facing lounge, a ducted system with half the airflow it needs, an evaporative cooler fitted to a house on a humid stretch of coast. Each of those was sold in good faith by someone who never really looked at the space.
Coop Group Heating & Air Conditioning works the other way around. We start with the rooms, the people in them and the local climate, then choose the system. Sometimes that means recommending a smaller unit, a different system type, or fixing draughts and shading before spending money on equipment.
What you can expect
- A proper look first. We assess the site and calculate load before quoting, rather than guessing over the phone.
- Written quotes with nothing hidden. Equipment, pipe runs, electrical work, drainage and removal of old gear are listed in plain English.
- Licensed work. Refrigerant handling and electrical connections are carried out by appropriately licensed people, and we put the details in writing.
- Tidy installs. Neat pipework, sealed penetrations, drop sheets down and the site left clean.
- Straight answers. If repairing an old system isn't worth it, or a different system would suit you better, we'll say so.
Homes and workplaces
Our work spans single-room split systems, whole-home ducted zoning, evaporative coolers for dry inland heat, reverse-cycle heating upgrades for households moving away from gas, and commercial systems for offices, shops, clinics and hospitality venues. We also look after the systems we install, and others too, with servicing and repairs.
Comfort and energy, together
Australian summers keep getting longer and power bills rarely go down. We'd rather help you use less energy than sell you a bigger box, so every handover includes practical advice on settings, shading, filters and making the most of solar panels if you have them.