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Choosing the right system

A plain-English comparison of the four main ways Australians cool and heat their homes, and how your climate tips the balance.

How the options compare

Costs below are relative to each other, not dollar figures. Real prices depend on the size of the home, access, electrical work and the equipment chosen, which is why every quote starts with a site visit.

Relative comparison for a typical Australian home. Your assessment may point a different way.
SystemBest forUpfront costRunning costHeats too?Key trade-off
Split systemOne to three rooms, apartments, extensionsLowerLow when used room by roomYes (reverse-cycle)Visible indoor unit in each room
Multi-head splitSeveral rooms without ceiling space for ductsModerateLow to moderateYesRooms share one outdoor unit
Ducted reverse-cycleWhole homes, two-storey houses, new buildsHighestModerate; low with good zoningYesNeeds ceiling or sub-floor space and careful design
EvaporativeDry inland climates, open, airy homesModerateLow, but uses waterNoWeak in humidity; windows must be open
Reverse-cycle for heatingReplacing gas, oil-column or bar heatersLower (split) to highest (ducted)Low compared with resistive heatersThat's the pointPick a model rated for your coldest mornings

Matching the system to where you live

Australia covers everything from steamy tropics to frosty tablelands. Your local climate does more to decide the right system than any brochure.

Humid tropics and subtropics

Long, sticky summers call for refrigerated cooling that also removes moisture. Split or ducted reverse-cycle systems with a good dry mode suit best. Evaporative cooling struggles here.

Hot, dry inland

Low humidity makes evaporative cooling effective and cheap to run. Refrigerated systems still make sense for bedrooms and for the occasional humid spell or dust-storm day when windows stay shut.

Temperate coastal

Mild winters and warm, sometimes muggy summers. Reverse-cycle splits or zoned ducted systems handle both seasons comfortably with modest running costs.

Cool southern and highland

Heating is the main job. Size reverse-cycle systems for winter, choose models that hold their output in the cold climate zone, and fix draughts first.

Apartments and units

Body corporate rules, balcony space and pipe routes often decide things. Compact split systems are usually the practical answer. Check by-laws before you order.

Homes with solar

Reverse-cycle systems can soak up daytime solar generation. Pre-cooling or pre-heating during sunny hours makes the most of your own power.

Questions to ask before you buy

Whichever system you lean towards, these questions separate a quote you can trust from a box-drop special:

  1. How was the size worked out? Look for a heat-load assessment that considers insulation, windows and orientation, not just floor area.
  2. What does the Energy Rating label say for my climate zone? Zoned labels show hot, average and cold performance. Compare models on the zone closest to you.
  3. What's included? Pipe length, wall penetrations, electrical work, condensate drainage, brackets and removal of old equipment should all be listed.
  4. Who does the electrical and refrigerant work? Both need appropriately licensed people. Ask for the details.
  5. Where will the outdoor unit go? Think about noise near bedrooms and neighbours, airflow and future service access.
  6. What are the warranty terms? Know who you call if something goes wrong, and what maintenance the manufacturer requires.

Still undecided? Many homes end up with a mix, such as zoned ducted for the main living areas and a split system in a home office or granny flat, or evaporative cooling backed by a reverse-cycle unit for humid nights and winter heating.

Read more about each option: split systems, ducted air conditioning, evaporative cooling and reverse-cycle heating.

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